Frequently Asked Questions

TEIQue® is designed for individuals and organizations seeking to understand and develop emotional intelligence across various contexts including personal development, professional growth, coaching, and organizational development. It's used by HR professionals, coaches, researchers, and individuals looking to enhance their emotional intelligence skills.

The assessment typically takes about 20-30 minutes to complete, depending on the version used. The full form consists of 153 items, while shorter versions are also available for specific use cases.

Yes, TEIQue® is supported by over 1,000 academic publications and has been validated across multiple cultures and languages worldwide. It has been used in research across more than 75 countries and has generated over 1,000,000 reports since its release in 2001.

TEIQue® is based on trait emotional intelligence theory, which treats EI as a personality trait rather than an ability. This approach provides more stable and predictive results. It's the only EI measure that has been systematically validated across cultures and has extensive peer-reviewed research backing its validity and reliability.

Yes, TEIQue® is widely used in organizational settings for talent acquisition, employee development, team building, and leadership development. We offer enterprise solutions with bulk licensing, dedicated account management, and custom reporting options.

TEIQue® is available in over 30 languages, making it one of the most internationally accessible emotional intelligence assessments. All translations undergo rigorous validation to ensure cultural and linguistic accuracy.

TEIQue® reports include detailed interpretations of your scores across 15 facets, 4 factors, and global trait EI. We also offer professional coaching services where certified practitioners can help you understand your results and create actionable development plans. Additionally, self-learning modules are available to help you master the interpretation of TEIQue® data.

Yes, we offer comprehensive accreditation programs for coaches and practitioners. Our certification process includes training, platform access, and professional credentials from the London Psychometric Laboratory. Certified practitioners join our global network and gain access to exclusive resources and support.

We provide comprehensive support including technical assistance, interpretation guidance, training resources, and access to our knowledge base. Enterprise clients receive dedicated account management, while all users can access our support team via email. We typically respond within 24-48 hours during business days.

Yes, we take data security and confidentiality very seriously. All data is encrypted, stored securely, and handled in accordance with GDPR and other international data protection regulations. Individual assessment results are confidential and only accessible to authorized users.

Yes, TEIQue® is widely used in academic and applied research. We offer research licenses and support for academic institutions and researchers. Please contact our research team to discuss your specific research needs and licensing options.

We accept major credit cards, bank transfers, and purchase orders for enterprise clients. Payment terms can be customized for bulk purchases and organizational accounts. Please contact our sales team for more information about payment options.

Refund policies vary depending on the product or service purchased. For digital assessments, refunds may be available if the assessment has not been completed. Please review our terms of service or contact our support team for specific refund inquiries.

You can reach our support team via email at support@teique.com. We typically respond within 24-48 hours during business days (Monday-Friday, 9:00 AM - 5:00 PM GMT). For enterprise clients and sales inquiries, please contact sales@teique.com for priority support.